ERPEN Privacy Policy
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ERPEN takes the privacy and security of personal data collected through its website seriously. This Privacy Policy explains how we collect, use, and protect your personal data, and informs you about your rights under the General Data Protection Regulation (GDPR).
1. What Data Do We Collect?
When you visit or use our website, we may collect the following personal data:
- Contact Information: Name, surname, email address, phone number.
- Company Information: Company name, position/title.
- Transaction Data: Purchase or service request history, billing information.
- Cookies and Analytics Data: Information about your website usage, such as pages visited, clicks, and browser type. This data helps improve site performance and user experience.
2. Why Do We Collect Your Data?
Your personal data is processed for specific and legitimate purposes in accordance with GDPR:
- Communication and Support: To respond to your inquiries and provide technical support.
- Service Delivery: To provide requested products and services, fulfill contracts, and process billing.
- Marketing and Promotion: To inform you about new products, campaigns, or events with your consent.
- Website Improvement: To enhance the user experience, personalize content, and maintain site security.
3. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- To know whether your personal data is being processed.
- To request information if your data has been processed.
- To know the purpose of data processing and whether it is being used accordingly.
- To request correction of inaccurate or incomplete data.
- To request deletion or anonymization of your data.
- To request data portability.
- To object to the processing of your personal data.
4. Data Retention
Personal data is stored for the period required for the purpose it was collected or as required by applicable law. After this period, data is securely deleted or anonymized.
5. Data Sharing
Your data may only be shared with trusted partners for service delivery or with authorities as required by law. Personal data will never be sold or rented for commercial purposes.
6. Security
ERPEN implements technical and administrative measures to protect your personal data from unauthorized access, loss, or misuse.
7. Contact
If you have questions or requests regarding this privacy policy, you can contact us at:
- Email: info@erpen.com.tr
- Address: 2nd Organized Industrial Zone, 83226 No:13/15, Şehitkamil / Gaziantep, Turkey
This Privacy Policy is effective from the date it is published on the ERPEN website and may be updated periodically.